FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

At Shekinah Light Candles, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

Q: Are our products natural?

Our candles are made from naturally sourced soy wax. Our essential oil candles are made from essential oils that are naturally sourced and extracted directly from plants and fruits. Our CBD candles are also made up of pure CBD.

Q: Is CBD legal?

In short, yes! CBD is legal if CBD products contain less than 0.3% THC and come from the hemp plant. Our CBD products contain absolutely no THC and are made of pure CBD tincture.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Q: Are our products natural?

Our candles are made from naturally sourced soy wax. Our essential oil candles are made from essential oils that are naturally sourced and extracted directly from plants and fruits. Our CBD candles are also made up of pure CBD.

Q: Is CBD legal?

In short, yes! CBD is legal if CBD products contain less than 0.3% THC and come from the hemp plant. Our CBD products contain absolutely no THC and are made of pure CBD tincture.

Q: Can I pay online and pick-up in person?

Yes. In person purchases must be approved before payment is accepted.

Q: How soon should I expect my package?

Shipping time is anywhere between 5-7 business days for domestic orders. Shipping time is anywhere between 10-15 business days for international orders.

Q: Can my order come in multiple packages?

Yes. Depending on order quantity and size, your order may come in multiple boxes.

Q: What is our return policy?

We issue full refunds on damaged or missing products within 30 days of the purchase date.Products that have been tampered with or used are not subject to full or partial refunds. Pleasecontact us with any questions regarding returns.

Q: How can I expect to receive my return?

Returns will be issued on the same form of payment that was used to purchase the product.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Q: Are our products natural? Our candles are made from naturally sourced soy wax. Our essential oil candles are made from essential oils that are naturally sourced and extracted directly from plants and fruits. Our CBD candles are also made up of pure CBD.

Q: Is CBD legal? In short, yes! CBD is legal if CBD products contain less than 0.3% THC and come from the hemp plant. Our CBD products contain absolutely no THC and are made of pure CBD tincture.

Q: Can I pay online and pick-up in person? Yes. In person purchases must be approved before payment is accepted.

Q: Are our products natural?

Our candles are made from naturally sourced soy wax. Our essential oil candles are made from essential oils that are naturally sourced and extracted directly from plants and fruits. Our CBD candles are also made up of pure CBD.

Q: Is CBD legal?

In short, yes! CBD is legal if CBD products contain less than 0.3% THC and come from the hemp plant. Our CBD products contain absolutely no THC and are made of pure CBD tincture.

Q: Can I pay online and pick-up in person?

Yes. In person purchases must be approved before payment is accepted.